top of page

Diversity & Inclusion – The Source of Competitive Advantage



We are working to increase the diversity of our team and the leaders who participate in our programs. I thought I’d share why and ask for your help.


I recently wrote the preface to a friend’s book on Operational Excellence and LSS entitled “Rapid ROI”. Culture and leadership are central to both the book and the preface which is entitled “Preface — The History and Future of the Lean Journey”. I argued among many things that organizations, countries, teams, armies and other groups throughout history who have enjoyed the greatest success did so largely because they got the most out of their people.


A relatively recent example is Japan after WWII. They had no money. Almost no land. Little soil. Little forests. Scarce metals and so on. Yet, with help from the Marshall Plan, it rose to economic power in the 70’s, 80s and 90s. This was a testament to hard work, ingenuity, openness to new ideas, innovation and commitment.


If we look at the Mayan, Aztec, Incan, Greek, the Carthaginians, the Eritrean/Ethiopians and Roman Empires, abundant natural resources were not the main driver of success. These and many other great civilizations actually had very poor natural resources.